Privacy Policy
Welcome to erbasia.com.au. This website is owned and operated by the joint venture of Jowjin Pty Ltd and ICAN Computers Pty Ltd (collectively, "we', "us", "our" or "Erbasia"). We are sensitive to your conerns about how we may use your personal infomration that we collect from you through the website. We recognise and respect the imporatnace of maintaining the privacy of our visitors and members and have established this Privacy Policy Statement "Privacy Policy") as a result. This Privacy Policy is incorporated into our Terms and Condition and therefore governs your use of the website and service provided by Erbasia. By visiting the website, utilising any services offered by Erbasia, you are accepting the current practices described in the Privacy Policy.
If you have any questions or concerns regarding this statement, please feel free to contact us at
accounts@erbasia.com.au
Collection of Your Personal Information
The information we collect from our customers would help us enhance and personalise the website and service we offer.
We receive and store any information you enter on our website or give in any other way (e.g. by telephone or fax). This may include information you provide when you register as a member, engage in transactions, search, contact Customer Service, participate in contests, promotions, surveys, forums, email us or other aspects or services offered by us. The information we collect may include your name, address, phone numbers, birthday, gender, billing information, shipping information, emails. We don't not store your full credit card details in our system.
We might receive certain types of information by using cookies. For example, it might include your web browser accessing to our website, your Internet Protocol (IP) address and referring website addresses.
Access to Your Personal Information
Our customers' information is important to our business. We use information we collect from the website to communicate with you, to process your orders, to provide an enhanced and more personalised interactive shopping experience and to inform you of our offers and discounts. For example, we will send you email to confirm your account, order or service requirements. We will also send you promotional emails on occasions. Generally, you may not opt-out of service related communications, which are not promotional in nature. If you don't wish to receive them, you have the option to terminate your account. However, you can opt-out of promotional communications from us.
From time to time, we might establish a business relationship with other persons or entities who we believe are trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases, we might share and cross-reference information. This might enable such person or entity contact you regarding products and services that may be of interest to you. If you do not want us to share information with Select Partners, please opt-out during registration or email us at
accounts@erbasia.com.au .
Review/Testimonials
If you review a product or provide a testimonial on our website, your review or testimonial may be posted on the website.
We release account and other personal information when we believe release is appropriate to comply with the law/judicial proceeding, court order or legal process served on Keerati, enforce or apply our Terms and Condition, or protect rights, property or safety of erbasia, our website users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
Use of Cookies
Erbasia uses cookies that provide non-personally identifiable information to us regarding the visitors to the website. We may also track the pages of our website that users viewed during their visit, or track search terms entered on our website by that visitor. This would help us keep the track of the number of visitors to our website and allow us to provide a better service and most interested product information to visitors.
We may use a third-party tracking service that uses cookies to track non-personally identifiable information about visitor to our website. This would help us to analyse the use of our website.
Security of your personal Information
We have taken precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personal information. All online transactions are encrypted and secured. We don't store your credit card details. We are constantly reviewing, refining and upgrading our security technology to protect your privacy. When you open an account with erbasia website, we will issue you a password and account name. By using it to login and access your account. Although we have taken these precautions, you are responsible for maintaining the secrecy of your password, which should not be disclosed by you. Be sure to sign off when you finished using a shared computer. If you suspect your account has been invaded or used by someone else, please notify us to
accounts@erbasia.com.au immediately.